![]() ![]() You pretty much insist that if she passes sooner I can try and get the overtime that was coming up. I felt wronged, hurt and like a knife had been twisted in my gut. They proceeded to try and convince me I should stay or should take a few minutes to think about my decision. I'm advising you my mother only has 3 days left to live and that's your reply. In the meantime they need a person in the seat taking calls. Yet I could only have 1 day off once my mother died. While in the human resources department they advised they were sorry for what I was having to deal with. I advised the human resources department and management. I was advised that my mother only had a few days left to live. With its commitment to quality and user-friendliness, is the ideal place to find your next job.They advise that they know life happens and can work with you. Furthermore, provides helpful resources like resume tips and career advice to give job seekers an edge in their search. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. We will conduct a thorough background check for all hires in compliance with applicable law which includes (but may not be limited to) a review of factors including the applicant’s personal credit history, drug testing, and employment/personal references.Į is the go-to platform for job seekers looking for the best job postings from around the web. We are an equal opportunity employer, and we evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status or any other legally protected characteristic. If this position is based in our Woodbury, Long Island office or Virtual, please note that ALL the work for this position must be performed outside of the five Boroughs of New York City. This position typically reports to a manager and supervises no one.Work is in an office environment, sustained posture in a seated position for prolonged periods of time works with computer equipment for prolonged periods of time. ![]() Excellent interpersonal skills required.Clear speaking voice ability to communicate clearly and effectively.Effectively and efficiently communicate both through verbal and written channels in a way that others are able to understand the information in a manner consistent with the essential job functions.Ability to work under pressure flexibility and willingness to work at a rapid pace.Mathematical, analytical and decision making skills are vital to success.Skilled in negotiating, including the ability to persuade and modify opinions to reach goals.Familiarity with Windows based computer applications. ![]() Prior supervisory and/or training experience is desirable.Two (2) years of Collections/Customer Service or call center experience required with related financial servicing experience preferred.High School Diploma or equivalent education required.Provides Specialists with coaching & mentoring including the development of new hires.Assists with the handling of management level work queues, as needed.Focuses on internal productivity to include Specialists hold time, average handle time, monitoring scores, efficiency.Provides positive to Specialists based on quality and productivity.Handles calls that have escalated to a supervisor level.Monitors Specialists phone calls for quality purposes for compliance and accuracy.Answers questions and assists Specialists with issues regarding policies and procedures.This role oversees, and performs clerical and administrative support tasks assisting the Collections Management Team. They assist in training employees, monitoring progress, and coaching them to cultivate the knowledge and skills to provide excellent service to customers. Location is Pittsburgh, PA and/or Lake Mary, FLĪ Coach works with a group of Collections Specialists in support of their day-to-day phone responsibilities. CWS offers management expertise across the credit spectrum and supports both MasterCard and Visa accounts as well as a variety of private label debit, credit, stored value, and customer bankcards. ![]() CardWorks Servicing ("CWS") is one of the largest privately-held provider of outsourcing services for bankcard-related products to banks and non-bank lenders in North America. ![]()
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